Privacy Policy

1. Scope

This Privacy Policy applies to the Unstuck Faith mobile app (available on Android first; iPhone coming later) and to the website at www.unstuck-faith.com, both operated by Walker Apps LLC (“we,” “us,” or “our”). It describes our practices for the personal information we handle when you use the app or visit the website. Payments are handled by Google Play under its own terms, and this policy explains what we receive from them.

2. Information you provide

You use Unstuck Faith with an account. The content you create is saved to your account in our cloud database so it is there on any phone you sign in on.

• Account information. If you sign up with email, we collect your email address and a password. Authentication is handled by Supabase, and we never see or store your password in plain text.
• Sign in with Google. If you choose Continue with Google, Google shares your name, your email address, and your Google account ID with us so we can create and recognise your account. We do not receive your Google password or access any other Google data.
• Profile information. A display name, if you choose to set one.
• Spiritual content. Reflect journal entries, prayers, reflections, and notes you write in the app. This is the most sensitive information we handle, and Section 5 explains how we treat it.
• Saved Scripture content. Verses you save, highlights, and the notes attached to them.
• Preferences. Settings such as your daily rhythm, reminders, and onboarding answers.
• Support communications. If you email us or submit a form on the website, we receive what you send, along with your email address so we can reply.

3. Information collected automatically

A small amount of information is collected as a side effect of the app working:

• Device and diagnostic basics. General device information, such as the operating system and app version, and basic records of app activity needed to operate the service and troubleshoot problems.
• Practice usage. Records of which daily practices you have used, so the app can keep your place and reflect your rhythm.
• Notification tokens. If you turn on notifications, your device issues a token that lets us deliver them. Turning notifications off removes this.
• Product analytics. The app records product-usage events (which features you open, how often you return) through PostHog. These events carry no spiritual content — never what you prayed, what you wrote, or verse text.
• Crash reports. If crash reporting is enabled for a build (Sentry), we receive diagnostic crash data with an opaque user id only.
• Subscription status. Google Play and RevenueCat tell us whether your subscription is active so the app can unlock what you have paid for. We never receive your card number or other payment details.

The website itself sets no analytics, advertising, or tracking cookies. See our Cookie Policy for details.

4. How we use information

• To operate and personalize the app — syncing your content across your devices, remembering your preferences, and shaping your daily experience around the rhythm you choose.
• For security and abuse prevention — protecting accounts, detecting misuse, and keeping the service reliable.
• To communicate with you — answering support requests and sending service messages about your account or important changes.
• For legal compliance — meeting our obligations under applicable law and responding to lawful requests when required.

5. How your content stays private

Prayers, journal entries, reflections, and spiritual struggles are not ordinary data. We treat them as highly sensitive content. They exist in the app for one purpose: your own walk with God.

This content is stored in our database (hosted by Supabase) so it can reach your other devices, with an unsent journal draft and offline copies kept on your phone. It is protected by access controls that restrict each account to its own content (row-level security). We do not read your content in the ordinary course of business, do not use it for advertising, and do not sell it — ever. Limited access may occur only when strictly necessary, such as when you ask us for help with a specific problem or when the law requires it.

6. Service providers

A small number of providers help us run the service. Each receives only what it needs to do its job:

• Supabase — sign-in and the database that stores your account and synced content.
• OpenAI — generates Understand explanations on demand and the natural-voice audio for Listen, on our servers. We send OpenAI only the Bible passage reference and passage text (and, for Listen, the explanation to be read aloud). We never send your name, email, prayers, journal entries, notes, or anything else you write. Explanations and audio are shared between readers of the same passage, so most requests never reach OpenAI. Offline, your phone’s own voice reads instead.
• Google — optional Sign in with Google (name, email, Google account ID), and Google Play for app distribution and billing.
• RevenueCat — subscription status and purchase processing.
• PostHog — product analytics with an allowlisted set of non-content events.
• Sentry — optional crash reporting, when enabled for a build.
• Hostinger — hosting for this website. Messages and waitlist sign-ups you send through website forms reach us by email.

We do not use advertising vendors, and the website itself sets no tracking cookies.

7. What we do not do

• We do not sell your personal information.
• We do not share your information for targeted advertising.
• We do not show ads in the app or on the website.
• We do not use your spiritual content for any purpose other than serving you.

8. Data retention

We keep your account information and synced content for as long as your account is active, so the app keeps working for you. If you delete your account, we delete the associated personal information, except where a short additional period is needed for backups to cycle out or where the law requires us to keep specific records. Deleting your account also clears app data on the phone you delete from.

9. Deleting your account and data

You can delete your account and data at any time: in the app, open the Me tab, scroll to the bottom, and tap Delete Account. Or visit our account deletion page for step-by-step instructions. Deletion requests made inside the app and requests emailed to privacy@unstuck-faith.com are honored the same way.

10. Security and its limits

We use reasonable technical and organizational safeguards to protect your information, including encrypted connections and access controls that limit each account to its own data. Our Security overview describes these measures in plain language. That said, no method of transmission or storage is perfectly secure, and we cannot promise absolute security. We ask you to use a strong, unique password and to keep your device protected.

11. International processing

We are based in United States, and your information may be processed and stored in the United States, where privacy laws may differ from those in your region. By using the app or website, you understand that your information may be transferred to and processed in the United States.

12. Children’s privacy

Unstuck Faith is not directed at children under 13, and we do not knowingly collect personal information from them. If we learn that we have collected information from a child under 13, we will delete it. If you believe a child has provided us information, please contact privacy@unstuck-faith.com.

13. Your rights

Depending on where you live, you may have rights over your personal information, including the right to access it, correct it, delete it, receive a copy in a portable format, and object to or restrict certain processing.

California residents have rights under the California Consumer Privacy Act, including the right to know what personal information we collect, to request deletion, and to be free from discrimination for exercising those rights. We do not sell or share personal information as those terms are defined in California law.

Residents of the EEA and the UK may have rights under the GDPR and UK GDPR, including access, rectification, erasure, portability, restriction, objection, and the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, email privacy@unstuck-faith.com. We will respond within the time required by applicable law, and we may need to verify your identity before acting on a request.

14. Changes to this policy

We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page, and for significant changes we will give you clearer notice, such as a message in the app or an email. Continued use of the service after a change takes effect means the updated policy applies.

15. Contact

Questions about privacy are welcome. Email privacy@unstuck-faith.com, or write to Walker Apps LLC, 30 N Gould St, Sheridan, WY 82801-6317, United States.